FAQ / RETURNS

Please read product descriptions & policies carefully before ordering!

Where is the store based?

Winooski, VT

How is payment handled?

Orders are processed safely through Paypal, or Stripe during checkout.

How is shipping handled?

Primarily through USPS. 

Before placing your order, please make sure that your shipping address is correct. 

Buyers will be responsible for all extra shipping charges in case of listing an incorrect address.

 

How Long Will it take for my order to arrive?

Original art is shipped via USPS. Orders take 2-3 days to process then once the payment is accepted it may take 3-5 days to ship and may take anywhere from 3-10 days for delivery depending on your local post office. 

We appreciate your patience and every order ships with some small bonus items to make up for your wait.

Shipping confirmation will be sent to the email address provided when your order was placed.

Lost Packages

Due to the nature of artworks and because I'm a one-person operation, please order at your own risk. If your local post office is prone to losing items, please contact me within 24 hours of your purchase to arrange a different courier. 

I am not responsible for the packages lost due to USPS

 

Returns & Damages

Due to the nature of artworks, returns, refunds and/or exchanges will only be made on a case-by-case basis. If you have received damaged art, please contact us within 2 days of receipt at: [email protected]

 

Customer Privacy

Information you provide to the store through the ordering process will only be used to keep you up-to-date with your order’s progress and to contact you if there are any issues. I will never sell, or otherwise, give out information to a third party.

 

All content of this website including text, graphics, drawings, and paintings, is property of 

The Sludgeboss and is protected by United States and international copyright laws. 

Reproduction and internet links, are strictly prohibited without prior written permission.